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Postage & Payments

Welcome to the Postage & Payments Answer Centre. This area is for members to ask fellow community members questions about how to post items and receive payment. If you would like to take part in a general discussion about postage and payment, please visit the Postage & Payment discussion boards.

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hsey1979
hsey1979 (50 ) View Listings
The author of this question has indicated that a satisfactory answer has been provided.

Item I've posted not arrived
Hi everyone, I've posted an item on the 8 May 2012 that had been won from a list of items I was selling from my eBay. I've just received an email saying they haven't received it yet. I have a certificate of posting and have emailed the winner straight away to explain when it was posted and the... more…
Updated May 16, 2012 09:34 PM
3 Answers No Comments 40 Views
vicky201289
vicky201289 (6) View Listings
The author of this question has not yet selected an answer as having resolved the question.

PayPal
Hi,may be somebody now,how i can to send money from my paypal to my bank account? can you axplein me step by step?and how much is fees? Thank you !!!
Updated May 16, 2012 09:31 PM
1 Answer No Comments 25 Views
thinford36
thinford36 (114 ) View Listings
The author of this question has not yet selected an answer as having resolved the question.

postage costs
how do i print a second class label for £2.20 when second class does not show on the postage list
Updated May 16, 2012 08:56 PM
1 Answer No Comments 21 Views
htidashx56
htidashx56 (13 ) View Listings
The author of this question has not yet selected an answer as having resolved the question.

changing my shipping address..
hi, i can't find anywhere to change my shipping address.. it should be easy!? please help  
Updated May 16, 2012 08:54 PM
1 Answer No Comments 12 Views
kontoe
kontoe (61 ) View Listings
The author of this question has not yet selected an answer as having resolved the question.

Amending a listing so that someone outside UK can bid
I have someone that wants to bid on an item and would need it sent to Sweden. I don't mind doing this but when I try to amend the listing, and add another postage option, European Union, when I save it nothing new appears in the listing.....   please help.... more…
Updated May 16, 2012 08:47 PM
1 Answer No Comments 9 Views
summerof69*catherine
summerof69*catherine (69 ) View Listings
The author of this question has not yet selected an answer as having resolved the question.

postage
hi guys can you help me?i have bought an item on ebay and paid for it over two weeks ago,i have sent the seller a few messages asking when i might recieve my item and now iv been told that i need to send more money as the p&p charges are more than the seller first thought,what do i do?. more…
Updated May 16, 2012 08:49 PM
1 Answer No Comments 43 Views
sooze32
sooze32 (149 ) View Listings
The author of this question has not yet selected an answer as having resolved the question.

Has any1 took over from : topcat_posts_a_parcel ??
Great page & info, but looks like he/she has left ebay & most of links are outdated or not valid anymore! Has any1 got a new site or somewhere I can get package delivery info?? As otherwise i've only got the good old PO Standard parcels service I can use!          :... more…
Updated May 16, 2012 09:24 PM
1 Answer 5 Comments 72 Views
lisaattfield
lisaattfield (166 ) View Listings
The author of this question has not yet selected an answer as having resolved the question.

payment
How long should I give my buyer to pay before i re-sell. Thanks
Updated May 16, 2012 07:17 PM
3 Answers No Comments 40 Views
glasscastle162
glasscastle162 (1517 ) View Listings
The author of this question has not yet selected an answer as having resolved the question.

returns
when an item is returned to me do i have to refund the cost of the item the postage and the return postage?  
Updated May 16, 2012 06:02 PM
3 Answers No Comments 36 Views
timmyuk007walrus
timmyuk007walrus (340 ) View Listings
The author of this question has not yet selected an answer as having resolved the question.

Adresses
How do I change post from address please?
Updated May 16, 2012 05:13 PM
1 Answer No Comments 15 Views
ashleypearson52012
ashleypearson52012 (0) View Listings
The author of this question has not yet selected an answer as having resolved the question.

pay pal
not sure what pay pal is and how to get it
Updated May 16, 2012 04:08 PM
2 Answers No Comments 21 Views
deanmartin2003
deanmartin2003 (162 ) View Listings
The author of this question has not yet selected an answer as having resolved the question.

no return
i bought shoes on ebay from america,tried them on to small parceled them up paid 12 ponds 50 pence postage.returned  to seller 6 weeks ago ,have emailed 6 or 7 times no responce, what should i do . ebay says its to late to claim. more…
Updated May 16, 2012 02:49 PM
2 Answers No Comments 38 Views
dawnmj1971
dawnmj1971 (0) View Listings
The author of this question has not yet selected an answer as having resolved the question.

buyers address
i am new too selling on ebay and i need to know where is the buyers address so you know where too send it to?
Updated May 16, 2012 02:14 PM
1 Answer No Comments 12 Views
shaplandhill
shaplandhill (8) View Listings
The author of this question has not yet selected an answer as having resolved the question.

£2.25 will not cover my postage fees
Hi   Fairly new to ebay. I am trying to sell a box set of DVDs. The weight of this is 2.7 kg. The cheapest service is Royal Mail Standard Parcels costing me £8.80. When creating my listing I am told maximum postage I can charge is £2.25. Please advise how I can correct this.   Thanks more…
Updated May 16, 2012 01:34 PM
3 Answers 1 Comment 79 Views
ldcuthbert
ldcuthbert (137 ) View Listings
The author of this question has indicated that a satisfactory answer has been provided.

paypal put hold on payment
Sold item on 6th May, despatched 8th May (due to a bank hol) 15th May had E Mail from paypal advising payment put on hold. Have tried to communicate with buyer via E Bay but no reply and can only asume the item has not arrived by the questions in the dropdown boxes available on the resolution part... more…
Updated May 16, 2012 12:04 PM
1 Answer No Comments 29 Views
lil_amy84_90
lil_amy84_90 (32 ) View Listings
The author of this question has not yet selected an answer as having resolved the question.

online postage refund
Im still waiting for refund 2 weeks later am i ever going to get it?
Updated May 16, 2012 10:32 AM
2 Answers No Comments 29 Views
lindamccormack
lindamccormack (24 ) View Listings
The author of this question has not yet selected an answer as having resolved the question.

paying
can you use laser to pay for things on ebay
Updated May 16, 2012 10:50 AM
1 Answer No Comments 18 Views
tkmaxxsharon
tkmaxxsharon (123 ) View Listings
The author of this question has not yet selected an answer as having resolved the question.

payment problem
hi,yesterday i purchased a item and straightaway i went into my paypal account and paid for it.i noticed that it did not show up that i had paid so i checked my paypal account and my online banking are they are both sayiny the item as been paid for.also i went into order details and it says i have... more…
Updated May 16, 2012 09:15 AM
1 Answer 1 Comment 37 Views
gill1956
gill1956 (1943 ) View Listings
The author of this question has indicated that a satisfactory answer has been provided.

sold large item of furniture buyer asking me to pack securely for pick up
I sold a large item of furniture a glass display cabinet the buyer has ask me to pack it securely for pick up  by a courier There's no way I can do this Can I just retund their payment? Thanks for any advise more…
Updated May 16, 2012 09:06 PM
9 Answers No Comments 122 Views
robin_norfolk
robin_norfolk (259 ) View Listings
The author of this question has not yet selected an answer as having resolved the question.

posting cylindrical items
Hello can anybody help me with this. I need to post 3 cylindrical items too long for standard parcels 170cm in length 6cm in diameter how do I get a cheap courier?
Updated May 16, 2012 07:59 PM
2 Answers 1 Comment 24 Views
beeyem2
beeyem2 (416 ) View Listings
The author of this question has not yet selected an answer as having resolved the question.

When you issue a refund, how long does it take to show up on eBay?
I sold some items with "Collection in person" as an option, but in the end they were bought by someone who wanted them posted. By mistake my customer paid only the price of the items, not including the postage amount. ... more…
Updated May 16, 2012 09:10 AM
2 Answers No Comments 26 Views
pinkhazel0403
pinkhazel0403 (184 ) View Listings
The author of this question has indicated that a satisfactory answer has been provided.

Combined Postage
Hi There I am a new seller on Ebay and 2 items have just sold to the same person...I would like to offer them a postage discount..can you tell me how to go about this please? Many Thanks Hazel
Updated May 16, 2012 12:23 AM
2 Answers 1 Comment 49 Views
georgiarussia
georgiarussia (3) View Listings
The author of this question has not yet selected an answer as having resolved the question.

Paid for an item when auction was won, seller still hasn't got my payment
I won an auction on May 9th and paid instantly via PayPal, however the seller still hasn't received this paymet. The pament on my PayPal account says it is completed and I even have a Unique Transaction ID as proof of this. Could anyone help me as to what I need to do? Thanks.
Updated May 16, 2012 12:21 AM
1 Answer No Comments 41 Views
rometh
rometh (767 ) View Listings
The author of this question has indicated that a satisfactory answer has been provided.

Refund into my paypal account
I have received a refund into my paypal account but it saying pending until the 18th of May, I don't trust the seller so am concerned about this, what does pending mean?
Updated May 16, 2012 12:04 AM
2 Answers No Comments 42 Views
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