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Answer Centre

The Answer Centre is place for eBay buyers and sellers to ask fellow members questions about buying and selling on eBay. You can also share tips and information that you feel will be useful to fellow members.

To ask a question, you must log in and click the ‘Ask a New Question’ button on the top of main page. Once answered, please leave feedback by clicking the ‘Answer Resolves Question’ button.

To answer a question, log in and click the ‘Answer’ button at the bottom of the question. Please note, each thread is limited to 20 replies, so try to keep your response focussed on the main question. You may also be rated by the original poster or other viewers based on the usefulness of your answer.

Please adhere to the eBay Board usage policy when using the Answer Centre.

Regards
The eBay Community Team

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theridersapparel
The author of this question has not yet selected an answer as having resolved the question.

selling with discount

Hi one of my buyer asked for discount If he buys more than 10 items. I am willing to give discount for this, however do not want this lower price visible for my other buyers. I will definitely do transaction on ebay. How can I sell with discount and still not show to my regular buyers. thanks   more…
0 Answers No Comments 1 Views
hsey1979
The author of this question has not yet selected an answer as having resolved the question.

Item I've posted not arrived

Hi everyone, I've posted an item on the 8 May 2012 that had been won from a list of items I was selling from my eBay. I've just received an email saying they haven't received it yet. I have a certificate of posting and have emailed the winner straight away to explain when it was posted and the... more…
3 Answers No Comments 8 Views
melissa0792
The author of this question has not yet selected an answer as having resolved the question.

POSTAGE TO IRELAND

buyer ahs just bought items went to send invoice and they are in kerry ireland and postage is blank what do i do now? i know its overseas postage so it will cost double what i origanally put for postage
0 Answers No Comments 4 Views
linsley5220
The author of this question has not yet selected an answer as having resolved the question.

private bidder

am listed on ebay but noticed alot of private bidders now.. can I change mine to veiw as private bidder & if so how.. have looked at site but can see nothing appertaining to this subject
0 Answers No Comments 4 Views
vicky201289
The author of this question has not yet selected an answer as having resolved the question.

PayPal

Hi,may be somebody now,how i can to send money from my paypal to my bank account? can you axplein me step by step?and how much is fees? Thank you !!!
1 Answer No Comments 14 Views
daveplum1civ7
The author of this question has not yet selected an answer as having resolved the question.

item sold

how do i remove listing now item has sold
1 Answer 1 Comment 11 Views
bmanliv
The author of this question has not yet selected an answer as having resolved the question.

Bidding

If I have an item for sale and the auction ends, does it go to the highest bidder or can I refuse if I don't think the offer is acceptable?  
3 Answers 1 Comment 22 Views
leikanger
The author of this question has not yet selected an answer as having resolved the question.

relist an item

Hello ... more…
0 Answers No Comments 6 Views
axb2012
The author of this question has not yet selected an answer as having resolved the question.

FEEDBACK

Have sold, been paid and have sent 8 separate items, have had good feedback from 4 but nothing from the other 4. Its been 8 days. How can I get them to send feedback, good, bad or neutral. Thanks all Deb
4 Answers No Comments 23 Views
gviduks
The author of this question has not yet selected an answer as having resolved the question.

Wrong seller price

Hi, I paid for item already , but seller sent my wrong price of the shipping, now he want that I pay other part of the shipping price, how can I do this, thank you
1 Answer No Comments 18 Views
lisa.sy.mya
The author of this question has indicated that a satisfactory answer has been provided.

buy it now

Hiya, I think i have asked this before a while back but cant remember what i was told lol. If it is alowed, what do i do if i want to accept an offer on something that is running as an auction and already has a bid on it? Many thanks for any help.
1 Answer No Comments 22 Views
123-sandy
The author of this question has not yet selected an answer as having resolved the question.

Looking for Items

It used to be simple,EG go on vehicles such as Motor cycles.Thier used to be A side colme.offering Parts or Clothing,This has now gon and the format has changed dramaticaly,making it real hard work to find whot you want now, WHY have you changed A good sitem ? more…
0 Answers No Comments 6 Views
thinford36
The author of this question has not yet selected an answer as having resolved the question.

postage costs

how do i print a second class label for £2.20 when second class does not show on the postage list
1 Answer No Comments 14 Views
365kerching
The author of this question has not yet selected an answer as having resolved the question.

faulty goods

a customer says that the goods are faulty...not  problem with that do i ... more…
2 Answers No Comments 14 Views
htidashx56
The author of this question has not yet selected an answer as having resolved the question.

changing my shipping address..

hi, i can't find anywhere to change my shipping address.. it should be easy!? please help  
1 Answer No Comments 8 Views
emafair
The author of this question has not yet selected an answer as having resolved the question.

payment

Hi, I won an item on E-bay and sent payment through e-bay account. The seller's e-mail account is no longer active and he is asking me to pay through another paypal account that is not registered to E-bay! Am I covered if sent outside of E-bay?
2 Answers No Comments 12 Views
kontoe
The author of this question has not yet selected an answer as having resolved the question.

Amending a listing so that someone outside UK can bid

I have someone that wants to bid on an item and would need it sent to Sweden. I don't mind doing this but when I try to amend the listing, and add another postage option, European Union, when I save it nothing new appears in the listing.....   please help.... more…
1 Answer No Comments 7 Views
summerof69*catherine
The author of this question has not yet selected an answer as having resolved the question.

postage

hi guys can you help me?i have bought an item on ebay and paid for it over two weeks ago,i have sent the seller a few messages asking when i might recieve my item and now iv been told that i need to send more money as the p&p charges are more than the seller first thought,what do i do?. more…
1 Answer No Comments 22 Views
fennster2802
The author of this question has not yet selected an answer as having resolved the question.

Fake merchendise

Hi.  I bought a Links of London bracelet on eBay in January.  A while ago it started to wear around the clasp, and since it is supposed to be sterling silver, found it to be a bit odd.  I took it into a Links store to check, where I was told it was a fake.  Since I bought it in January, I cannot... more…
1 Answer No Comments 27 Views
cnrufc7
The author of this question has not yet selected an answer as having resolved the question.

activating an online case

I am having trouble activating the online case facility.  i dont seem to be able to get past the application/question page.  fter completing it fully and correctly I select the "open a case" button and it keeps telling me Please complete all fields before submitting to Customer Support.  I have... more…
0 Answers No Comments 7 Views
kevin-0202
The author of this question has indicated that a satisfactory answer has been provided.

feedback

i have just noticed i have placed a bid on something and the seller has no feedback am i still covered for any loss of money if i dont recieve the item,, also stuff that he has sold as soon as its gone it re-appears foer sale again.
1 Answer No Comments 24 Views
silverlynx925
The author of this question has not yet selected an answer as having resolved the question.

Insufficient postage

Hi I've had a card from Royal Mail today telling me an item has insufficient postage and I must pay £1.09 to collect it (Not to mention the petrol it will cost me to go to the sorting office). I've bought quite a lot of stuff lately and have no idea which item it is ... more…
1 Answer No Comments 28 Views
cap020460
The author of this question has not yet selected an answer as having resolved the question.

member question

I have been receiveing e-mails in my spam box that look like questions from ebay member. message doesn't appear in my ebay message. I have assumed these are not real. How can I check if this is a real member? 
1 Answer No Comments 34 Views
ncfc_dude
The author of this question has not yet selected an answer as having resolved the question.

returns

I need to do a return for faulty goods, Can I insist the goods are returned before i refund ?
4 Answers 1 Comment 44 Views
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