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Answer Centre

The Answer Centre is place for eBay buyers and sellers to ask fellow members questions about buying and selling on eBay. You can also share tips and information that you feel will be useful to fellow members.

To ask a question, you must log in and click the ‘Ask a New Question’ button on the top of main page. Once answered, please leave feedback by clicking the ‘Answer Resolves Question’ button.

To answer a question, log in and click the ‘Answer’ button at the bottom of the question. Please note, each thread is limited to 20 replies, so try to keep your response focussed on the main question. You may also be rated by the original poster or other viewers based on the usefulness of your answer.

Please adhere to the eBay Board usage policy when using the Answer Centre.

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The eBay Community Team

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bkbrim
The author of this question has not yet selected an answer as having resolved the question.

how do I cancel an item I have for sale

can you please tell me how I can cancel an item I have for sale and that no one has bid on please  
1 Answer No Comments 7 Views
coles1933
The author of this question has not yet selected an answer as having resolved the question.

Single person multiple bidding

Is multiple bidding by one person over a 2 or 3 day period allowed no other bids being made and at the end the muliple bidder takes the item at the first bid?
2 Answers No Comments 19 Views
den2538
The author of this question has not yet selected an answer as having resolved the question.

only uk bidding

hi i,m selling landrover hooks and catches and have only put uk bidders only as i have took topcats advice and put free delivery and only uk bidders but i have bidders from germany and portugal who are winning at the moment how do i /what do i do as i cannot afford to send overseas free thanks... more…
3 Answers 1 Comment 27 Views
tastybits69
The author of this question has not yet selected an answer as having resolved the question.

opening an ebay shop

what the advantages to opening an ebay shop? hope some1 can help as ive gone self employed and need tips on how to sell cheers.
1 Answer No Comments 15 Views
flopo2003
The author of this question has not yet selected an answer as having resolved the question.

Change shipping address

how can i change my shipping address ?
1 Answer No Comments 7 Views
haggs147
The author of this question has not yet selected an answer as having resolved the question.

payment

im first time seller on ebay,just wondered what you should put as payments details when sending an invoice is it just paypal if its your payment method,sorry but im clueless can anyone help,thanks
1 Answer No Comments 25 Views
straight4warduk
The author of this question has not yet selected an answer as having resolved the question.

Please please help me

Dear Sir or Madam (330722436580) ... more…
2 Answers No Comments 59 Views
mikehugh1234
The author of this question has not yet selected an answer as having resolved the question.

theft

I am new to e.bay ... more…
3 Answers No Comments 51 Views
mikehugh1234
The author of this question has not yet selected an answer as having resolved the question.

theft

I am new to e.bay ... more…
1 Answer 1 Comment 29 Views
juan1694
The author of this question has not yet selected an answer as having resolved the question.

Wrong address

Hiya, ive sold an item and sent it to the address provided, but the customer has emailed me and said its his old address, what do i do?   Thanks!
2 Answers No Comments 35 Views
sooze32
The author of this question has indicated that a satisfactory answer has been provided.

Wah!! Help again plz?? I keep getting ebay sign in page

I keep getting ebay sign in page, yet i didnt sign out! & tho i have it on auto fill & submit, it just keeps coming back up again! I've took all info out of boxes & redone but still get the same if i try & do something on my account! But i dunno why or how 2 get past it?? Yet i can... more…
1 Answer 1 Comment 36 Views
kaineyd2012
The author of this question has not yet selected an answer as having resolved the question.

wrong bid

hi ive accidently typed the wrong numbers into an auction how do you retract a bid ??
1 Answer No Comments 22 Views
2454johnc
The author of this question has not yet selected an answer as having resolved the question.

ebay lowing postage charges

why has ebay restricted postage charges.i sold 3 items which cost me £8.20 second class recorded to stop any buyer claiming they dont recieve the item. now ebay has restricted the postage charge to £4.20. which is half the cost of the actual cost of posting the item. is this fair to ebay private ... more…
3 Answers 1 Comment 66 Views
babyclothunlimitedtra..
The author of this question has not yet selected an answer as having resolved the question.

finding my shop

how do i get buyers to find my shop? I have put in key words but have trouble finding it myself, as does my friends who are potential buyers. Can any1 help please.
1 Answer No Comments 25 Views
wendywap1
The author of this question has indicated that a satisfactory answer has been provided.

Sold an item,buyer says broken when received,what to do?

Do i refund the total,or just the payment for the item,any help please.
1 Answer No Comments 40 Views
andreiaxavelha
The author of this question has not yet selected an answer as having resolved the question.

bad feedback

first this lay bought a item,and she lied,she didnt like it and she said was bad worn ,i do have very good feedback over my selling ,i never would seller something i idnt like myself but she give bad feedback and the ask for refund and she won the case and i do feel let down by this ,so not fair on... more…
1 Answer 1 Comment 58 Views
labbey81
The author of this question has not yet selected an answer as having resolved the question.

Selling an item outside of bidding

A buyer has recently messaged me asking if i would sell one of my listings for a set price to them. I am quite willing to do so however i am unsure of how to do this outside of bidding. Advice/help would be much appreciated Thanks more…
2 Answers No Comments 45 Views
fandangojayne
The author of this question has not yet selected an answer as having resolved the question.

picture pack

hi, what do i need to go into to remove picture pack from all of my listings, is there a simple way, thanks
1 Answer 1 Comment 30 Views
fandangojayne
The author of this question has not yet selected an answer as having resolved the question.

picture pack

hi, what do i need to go into to remove picture pack from my listings
0 Answers No Comments 15 Views
polish1969
The author of this question has not yet selected an answer as having resolved the question.

RETURNS

SOLD A ITEM,PERSON HAD BIDDED ON IT TWICE AND THEN WON IT,THEY PAID FOR THE ITEM.THE NEXT DAY SENT ME A EMAIL SAYING THEY HAD MADE A MISTAKE THEY NO LONGER WANTED THE ITEM.I HAD POSTED ITEM VIA RECORDED DELIVERY BEFORE I HAD RECIEVED THE EMAL.NOW THEY SAY THE ITEM IS BROKEN AND WANT A FULL REFUND... more…
3 Answers No Comments 95 Views
0262keith
The author of this question has indicated that a satisfactory answer has been provided.

Resolution Centre

The resolution centre will not let me use it, it just will not except it and says I have missed out things. I haven't run out of time, I just still haven't received my item and can not do anything about it.  
6 Answers No Comments 65 Views
uk-sue
The author of this question has not yet selected an answer as having resolved the question.

unpaid item

The buyer of my item has been promising to pay for over a month, but nothing received. I sent the item immediately, so have paid postage and sellers fees. Is there any way I can get any refund - I did not realise there was a 32 day time limit as I have tried to cancel the transaction - and accept I... more…
3 Answers No Comments 67 Views
gez157
The author of this question has indicated that a satisfactory answer has been provided.

awful emails

Does ebay have access to the emails sent from sellers to buyers & the replies sellers send back? I ask this, as one non payer has sent me some not nice emails! I have offered to forward all her emails to the them  ( & my replies aswell )for them to investigate her, but not yet gone an... more…
2 Answers 1 Comment 73 Views
projectdeclutter
The author of this question has not yet selected an answer as having resolved the question.

not as described

please can someone take a look at this listing and tell me if they would have expected them to be gold. Vintage Gold Earrings (320900552297) thanks more…
8 Answers 2 Comments 121 Views
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