winning bidder not paid: Answer Centre: Community

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winning bidder not paid

Oct 19, 2012 08:54 PM

Hi,

Need your help again! I sold 9 items with 8 people paying straight away. After 7 days the final bidder still hasnt paid. Do i firstly contact them direct or just go straight to open an unpaid case?

Thanks

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cackle_frodo (1165

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Re: winning bidder not paid

Oct 19, 2012 09:03 PM

Hi,

Unless you have opted out, the buyer will have received a reminder to pay 2 days after listing end.

Personally I think 7 days is long enough to pay, so I would open an Unpaid Item Dispute now:

http://res.ebay.co.uk/ws/eBayISAPI.dll?ResolutionCenter&hc=1&hm=vo%7B2d71f%2B2l0%3Feou%3Ea2n

You will be able to close exactly 4 days after opening and the final value fee will be credited to your account, the buyer will receive a 'strike' on their account and feedback can't be exchanged.

Add non payers to your blocked bidder list:

http://offer.ebay.co.uk/ws/eBayISAPI.dll?BidderBlockLogin&&guest=1&guest=1

Set your Buyer Requirements to block bidders with 2 or more unpaid item strikes:

http://offer.ebay.co.uk/ws/eBayISAPI.dll?BuyerBlockPreferences&guest=1&guest=1