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I sold item, returned to me, AS NOT WORKING.AS DESCRIBED.
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I sold item, returned to me, AS NOT WORKING.AS DESCRIBED.

Original Question
shebaisblack (243 ) View Listings
shebaisblack
(1 of 4)
I sold item, returned to me, AS NOT WORKING.AS DESCRIBED.
Oct 26, 2012 08:13 PM

Ebay and Paypal without warning deducted all my sold +postage money because buyer said not as described not working.Ihave recieved item back working great but lost out about £25.00.I believe buyer lied and with the help of Ebay/Paypal.have conned me and lost my good name. they wont help or reply,I recieved item back yesterday,and this company say cased closed.I COULD DO WITH GOOD ADVICE, THIS IS SO WRONG. SELLERS BEWARE.

c.b-warner
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shebaisblack (243 ) View Listings
shebaisblack
(1 of 4)
I sold item, returned to me, AS NOT WORKING.AS DESCRIBED.
Oct 26, 2012 08:13 PM

Ebay and Paypal without warning deducted all my sold +postage money because buyer said not as described not working.Ihave recieved item back working great but lost out about £25.00.I believe buyer lied and with the help of Ebay/Paypal.have conned me and lost my good name. they wont help or reply,I recieved item back yesterday,and this company say cased closed.I COULD DO WITH GOOD ADVICE, THIS IS SO WRONG. SELLERS BEWARE.

c.b-warner

2 people have this question.
plum993 (420 ) View Listings
plum993
 
(2 of 4)
Re: I sold item, returned to me, AS NOT WORKING.AS DESCRIBED.
Oct 26, 2012 08:20 PM

You can go back to the resolution centre and appeal the decision if you wish.


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jambuttyminer (15 ) View Listings
jambuttyminer
 
(3 of 4)
Re: I sold item, returned to me, AS NOT WORKING.AS DESCRIBED.
Oct 26, 2012 08:35 PM

There is also the option now to report a buyer who abuses the system


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tiger_owl (0) View Listings
tiger_owl
 
(4 of 4)
Re: I sold item, returned to me, AS NOT WORKING.AS DESCRIBED.
Oct 26, 2012 11:01 PM

You can appeal if you  like but don't count on anything changing. Very few appeals succeed.

 

This is not a level playing field. EBay puts buyers first and takes their word against the seller's. As a result buyers win almost all disputes. The fact that eBay decides the case before even hearing the seller's side should tell you that it has nothing to do with fairness.

 

In the user agreement you agreed to accept eBay's sole decision in all disputes. Bay is unregulated so they are accountable to no-one. They want to keep buyers happy and they can - and do - treat sellers as they like.

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