Skip to main content

Community

 >

Answer Centre

 >

Selling on eBay

>

sold a CD rom, put all information inc publishing date , buyer now wants a refund because it uses an older system than her computer
Welcome Guest

sold a CD rom, put all information inc publishing date , buyer now wants a refund because it uses an older system than her computer

Original Question
greenpeas74 (202 ) View Listings
greenpeas74
(1 of 2)
sold a CD rom, put all information inc publishing date , buyer now wants a refund because it uses an older system than her computer
Sep 16, 2012 06:19 PM

sold a CD Rom included all details, info and Nielsen listing, ISBN numbers. Buyer wants a refund noe because it is old software that doesn't run on her computer--- I included publishing dates and ISBN numbers  the info so I assumed the seller would check that it was comatible with their system. When she first contacted me I asked a techy friend for advice and passed on his suggestions, the buyer was not interested and just wants a refund,  I'm looking for advice
The help content goes in here!
greenpeas74 (202 ) View Listings
greenpeas74
(1 of 2)
sold a CD rom, put all information inc publishing date , buyer now wants a refund because it uses an older system than her computer
Sep 16, 2012 06:19 PM

sold a CD Rom included all details, info and Nielsen listing, ISBN numbers. Buyer wants a refund noe because it is old software that doesn't run on her computer--- I included publishing dates and ISBN numbers  the info so I assumed the seller would check that it was comatible with their system. When she first contacted me I asked a techy friend for advice and passed on his suggestions, the buyer was not interested and just wants a refund,  I'm looking for advice

1 person has this question.
norseway53 (Private) View Listings
norseway53
 
(2 of 2)
Re: sold a CD rom, put all information inc publishing date , buyer now wants a refund because it uses an older system than her computer
Sep 16, 2012 06:24 PM

Just ask the buyer to return it to you for a full refund.  Do not refund until you have it back.  You are not liable for the return p&p either.

 

If the buyer opens a case, eBay will tell her to return it at her expense.


________________ I bid, I win, I pay - you deliver

Answer Resolves question
Is this answer useful?
(1 of 1 members found this answer useful)
To the top