UK eBay Community

hi is there a tele number where i can talk to ebay direct uk

hi all is there a uk Ebay number where i can talk to a human

Adding Video?

I finally decided to add video to my listings, rather than just photos.Uploaded one and it said 'under review' - published the listing and video not showing - but when I go to edit I can still see video tagged under reviewI believe it meets requireme...

listing as not working

Hi. I'm trying to list something as, "for parts or not working", but the listing tool keeps skipping by the option and going straight to the header and description arae. Can someone please tell me how to get into the area that allows me to choose the...

Why am I getting pressured to change from private seller to buisness

I am disabled, I sell on average less than ten items a month. No set particular item as most surplus to my requirements or I have bought and decided to sell on for a small profit ie a second hand item etc.I haven't had any issues since I came to ebay...

Gave refund, buyer hasn’t returned item

Hi, I contacted eBay as a buyer requested a refund (which I gave with postage) and he hasn't returned the item. I put in a complaint to eBay and they have gone silent. Buyer now has £ and the item. How do I contact eBay to find out what's happening. ...

Have 80% off sellers fees been discontinued?

I have not had any discounts on sellers fees since February, yet friends and family are still receiving them. Is anyone having the same experience?

RETURNS for fashion/clothing retailers (but other categories please chime in)

This post has been on my mind for a while. I'd love an open discussion. My returns rate is currently a shocking 13.8%. It has climbed steadily from 9-10% over the last 3 years. Prior to COVID I had been at under 10% for years. This coincides with a d...

Why can I no longer stop offers being made on items for sale

Why can I no longer stop ebay allowing stupidly low offers on an item for sale

Contact Seller Fails after Buy It Now

Having had previous message exchanges with a seller about an item, I then proceeded to 'Buy It Now'. When I click contact seller to arrange collection i now get a popup box saying. Clicking ReadMore just repeats the 'Send Mesage Failed message. Plea...

No sales

What is going on at eBay? No sales, no offers no response to offers, last sale 15 hours ago and counting. I sell worldwide, all listings promoted, TRS, eBay premium service, fast and free, NO SALES. Everything's collapsed since mid march/early April....

Orders may contain incorrect shipping address

I'm guessing most of you will have received the above message this morning from eBay, what a shambles!So orders sent from the 7th might have had incorrect shipping addresses! As luck would have it (or not) my shop was closed for most of this month du...

Error - No <Item.ListingDuration> exists or <Item.ListingDuration> is specified as an empty tag in t

I am trying to upload new listings using the file template csv.I am getting the above error, error code 10009, i have FixedPrice listings and have entered GTC in the Duration.Everything seems fine in the template and is the same as i have done previo...

Resolved! Evri postage collection from home

When setting uo postage with Evri how do I select to collect from my home

charging a seller fees on VAT and also charging a seller VAT on VAT

Hello.I appreciate that the eBay rules about eBay charging a buyer VAT have changed (due, in short, to Brexit) So now my buyers in Germany get charged VAT, eBay adds it on to my sales price and I assume eBay passes it on to HMRC as they do not pass i...

Item purchased but two days later it's been relisted

Contacted seller who took their time to respond but said they'd look into it. Then nothing. Item now seems to have been relisted with exactly the same details. It was a phone with a case etc. too much of a coincidence that it's not the same. All mess...

Report a scam seller

Hi How can I actually speak to a human being at eBay to report what I beleive is a scam seller, I have paid over £200 to this seller for 2 items. eBay do not make it easy to speak to them when you have a problem.

BEWARE

Placed an order with eBay based on promises £20 VoucherCodes grocery voucher for orders over £50. Ordered and paid for goods did NOT arrived within promised delivery dates, so eventually seller responded and stated goods damaged in transit. eBay have...

Is eBay finished for clothing sellers?!

So I've been selling on eBay for several years now and the last 8 weeks have been dreadful. Utterly dreadful. I am used to doing 4-5K a month in sales and for December I took less than £2000... this month so far I've done £71..... In many years I've ...

Dangerous product and refused a refund

I have made several attempts to get a refund for a cooker that was went from being unsafe to leave as the temperature gauge was not correct to it going from extremely hot and burning food to switching off completely. I've had several conversations wi...

Resolved! One Word....

'Sausages'. Do carry on.:-)

Fake item

Hi, I have received a fake item, JBL headphones, I can return them but also want to highlight this to eBay as it is a big waste of my time and efforts.

Missing promised UKPounds20 VoucherCodes grocery voucher

Placed an order witheBay on the promise of a UKPounds 20 VoucherCodes grocery voucher. Items ordered and paid for did NOT arrive so seller eventually advised damaged in transit. eBay have promised a refund but that means NO advertised voucher. I noti...

Evri Claim

I received a message from a buyer saying that his goods could not be delivered because they had been damaged at the point of delivery . I checked tracking and indeed, this was the case.I asked him to start a refund through ebay which i responded to a...

Resolved! Evri postage confusion

So I have sold an item and when I put the dimensions in it comes up as £4.06 with Evri but if I put the weight lower it comes at £2.94. My confusion is that when you check the small print it clearly states on both "Up to 15kg, Max length 120cm, with ...

Is it possible to use the same bank account on more than one ebay account?

I am sure I read somewhere that it is not currently possible setup a new account and to use the same bank account from my current account? Has anyone tried recently?

Good morning all :)

In case I aint around tomorrow

Reactivated because my bank information was incorrect

Hi, my eBay account was reactivated because my bank information was incorrect. My bank account is under my personal name. However, I couldn't change it when submitting the bank details as the field was already filled. I'm unsure if the bank name and ...

Charged twice for postage

Hi, I know this has been covered some while ago but it's happened to me now that eBay have done away with sellers fees for selling clothes. This will actually help as there can be no confusion in reckoning for fees. I sold three items that came to a ...

Refund to buyer but ebay didn't return transaction fees in full!?

HelloJust noticed what I didn't get the same selling fees back when refund to buyerBuyer opend item not received case what is correct and I refund Original transaction fees I paid areTransaction fees-£2.99Ad fee standard-£0.89 Meanwhile on refund sum...

Bonus Nectar Points

How do I find Sellers that off Nectar points with purchases?

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