I have been looking at my statistics on my dashboard and have found that I have a 1 score for item as described . I am upset that I have an unhappy customer and would like to put things right as well as if possible change my % figure.
Is there a way to identify the unhappy customer ?
Surely there must be a chance to have your say to rectify any problem ?
Also I have had an unpaid item dispute going on for a while now as a result of a seller not giving paypal the correct details ie email not confirmed. I have paid twice now and the payment won't go through and on advice have cancelled the payment. How can I make sure this is not recorded against me