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Do I have the right to cancel and remove an item which has sold but the buyer hasn't paid within 72 hours?
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Do I have the right to cancel and remove an item which has sold but the buyer hasn't paid within 72 hours?

Original Question
misscarter6 (49 ) View Listings
misscarter6
(1 of 4)
Do I have the right to cancel and remove an item which has sold but the buyer hasn't paid within 72 hours?
Sep 22, 2012 07:31 PM

I listed 2 items on the 09/09/2012 and ended on the 16/09/2012 but I still haven't received payments and it is now the 22/09/2012. Help!
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misscarter6 (49 ) View Listings
misscarter6
(1 of 4)
Do I have the right to cancel and remove an item which has sold but the buyer hasn't paid within 72 hours?
Sep 22, 2012 07:31 PM

I listed 2 items on the 09/09/2012 and ended on the 16/09/2012 but I still haven't received payments and it is now the 22/09/2012. Help!

1 person has this question.
torbay-trading-cards (8142 ) View Listings
torbay-trading-cards
 
(2 of 4)
Re: Do I have the right to cancel and remove an item which has sold but the buyer hasn't paid within 72 hours?
Sep 22, 2012 07:34 PM

4 days after end of auction open a non payment dispute then close after a further 4 days you will get your fvf back they will get a strike on there account and cannot leave feedback. Do not leave any feedback like a neg comment add them to your blocked bidders list.

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torbay-trading-cards (8142 ) View Listings
torbay-trading-cards
 
(3 of 4)
Re: Do I have the right to cancel and remove an item which has sold but the buyer hasn't paid within 72 hours?
Sep 22, 2012 07:37 PM

that is 2 disputes
nixi2-6900 (447 ) View Listings
nixi2-6900
 
(4 of 4)
Re: Do I have the right to cancel and remove an item which has sold but the buyer hasn't paid within 72 hours?
Sep 22, 2012 07:39 PM

Hi.

 

You should follow the procedure for non payers, to keep yourself right.

You open an unpaid item dispute in the Resolution Centre, one for each item,  (Customer Support top right most pages.)

You can open as soon as 4 days from sale.

Leave it open for a further 4 FULL days, then close it.

Non payer will get a strike, and you will get your final value fee credit, they will also be blocked from leaving feedback once the dispute is closed


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