UK eBay Community

HMRC exemption certificat for VAT - Sole Trader under £85 000

Hello, eBay restricted my sale, preventing me to put anything on sale, as they ask me a UK VAT registration number. That said, I am a sole trader, and my yearly turnover is under £85 000, meaning that I have not to enroll to the VAT program. I did ri...

Ebay's New Look is Terrible.

Why has Ebay changed its look to a more unscrutable one? Because they can! The old adage 'If it ain't broke don't fix it' doesn't apply. Trying to view pictures of items has now become a tedious exercise. like a telephoto lens through a letter box! S...

BLC Discount not working

The item is £35 and I'm buying it now. It should be valid on all items like this but can't work out why the code isn't applying?

Can't upload anything

3 times I've tried to load an item onto ebay in the last hr and each time it's removed it saying there's an error. It even deletes the draft. Anyone else having this issue? I've not even got to put in any pictures

Sales Downfall in March 2024

I wonder if anyone else noticed a sudden downfall in sales. Sales are non existent in March however January and February were reasonabley good months. Please share your thoughts!

No record of funds recieved, despite email to buyer saying 'paid'

The buyer says they have paid for item, however I have to record of any payment recieved. Also when I go to print the postage label it says 'looks like buyer has not paid yet"

Buyer has changed mind after posting

I sold a text book and was listed as £4 postage with the Royal Mail. The postage was actually over £12 so I decided to post with EVRI instead which was £7. Either way, I was out of pocket. I messaged them straight away explaining the situation and ga...

SELLING ON EBAY

HI EVERYONE, LETS SEE IF ANYONE CAN HELP ME, I HAVE LISTED MORE THEN 50 PRODUCTS ON EBAY BUT ONLY GETTING SALE ON 1 LISTING WHICH IS 4-5 ORDERS EVERYDAY,ALL OTHER PRODUCTS ARE GOOD PRODUCTS TO, OTHER SELLERS GETTING SALE ON THEM, I LISTED CHEAPER THA...

Winning bidder no contact

Bidder won item then no more contact , what can I do ?

Offer full or partial refund to cover postage cost?

I recently sold a monitor and after the buyer recieved the item he said it wasn't compatible to his system. He offered to pay the postage costs if I accepted a return. (The listing stated no returns accepted). The item was in perfect working order, i...

Buyer haggling with the price

Purchaser bought the item but is now messaging asking for more photos, which I've sent, and is now asking to reduce the price and he will pay today. It was sold on Thursday evening and this has been going on since. Can I withdraw from the sale?

Resolved! One Word....

'Sausages'. Do carry on.:-)

Buyer not collecting order

Morning, hopefully someone can help with this. A buyer has contacted me this morning asking to return an item that their child had ordered without permission. The item is at their local post office awaiting their collection. Do I have to accept the r...

ebay collection code

I've lost my collection collection code from ebay for a collection from an Argos store. How do I get ebay to resend the collection code.

‘Empty box’ return

Today I received a return. Item sold, iPhone 15 pro, brand new and sealed. The reason for returning was that the phone doesn't switch on at all. When I received the return, the package contained a packet of wipes and 3 batteries, I assume to help mak...

No 70% off Variable Selling Fees this weekend ?

I always get a 70% off variable selling fees every 2 week and it is when I list. There is nothing on the "promotions" area of my home page either. Do any other private sellers have the same issue ? From what I have read on forums it is not guaranteed...

How are the clothes going folks?

Got a few vintage items - being an old git - But thinking about the effort need to list clothes and the cost of postage & packing is putting me off listing them. Esp now it seems the warmer weather is here and I could be out in the garden. Can you co...

Blocked by a Seller

Hi all. I am disabled and have ti get my Carer to pick up my ebay items I buy from local click and collect store.I missed a old Piece of glass by Greener and asked Seller if relisting. He/She said yes, and would put in on for £24 but as Buy it now.Wh...

Why is percentage of buyers leaving feedback so low

last month was a very bad month for sales and as a result I was able to get any sold items sent out very quickly and improved my handling time I expected that I'd get some very positive feedback as a result but out of 35 parcels sent out some next da...

Why I'm quitting ebay for good

A couple of months ago, I sold a hifi item on here for over £100. I had been warned beforehand about scammers buying electronic goods, and "harvesting" the internal components to repair their own faulty items. Luckily, I took the warnings seriously. ...

Buyers on 0 feedback making fake bids

Buyers on 0 feedback bidding on items and then not paying. Some have only registered in the last few days.Looks like fake buyers trying to trash sellers accounts. Do Ebay make new buyers register a bank card and contact details?How can I block buyers...

Buyers choosing wrong reason for return so they don't have to pay.

Hi, I've had it a few times where buyers have blatantly chosen the wrong reason for return so that they don't have to pay for the return. I have another now where they're not being so brazen (they bought the item and it's not suitable - but it clearl...

Is my Account money safe please .

I have not sold on eBay for 2 years or more. I used to take payments via Pay Pal Today I sold an item , the buyer said he had paid by PP but nothing appeared Instead I got a red dialogue box from eBay wanting me to tell them my Bank Account details. ...

Item was not sold (one bid only, then retracted) but Ebay marked it Sold and now is charging me fees

I did not sell the item (a keyboard) and therefore did not receive any proceeds from Ebay or anyone else; there was one bid but it was retracted - but Ebay has marked it 'Sold' and is now charging me fees

excessive charge

charge for returning a metal bed by Evri £24 why

Good morning all :)

In case I aint around tomorrow

Fees have been taken and money paid to me, but I need to refund. Sorry for long post!

I sold an item, auction started at £25 and ended at £51. For collection only, but a few people messaged to ask me to post it. It is about 6kg packed and I found a Royal Mail or Evri 48 hours. Offered to post for about £9/10 Buyer asked about postage ...

Damaged goods

I have just recently purchased a brand new gazebo. Upon opening and inspecting i have found 1 of the side panels is damaged its stained and cannot be removed. Ive contacted the seller and there being very difficult as regards sending me just a replac...

Buyer says never received item

Buyer say's they never received item. The item was sent tracked and has been updated as delivered with date time and photo. Buyer has now opened a case and my funds are now on hold. Every thing seems to help the buyer not the seller, are the tracking...

Missing item

Ive recieved my oil pump and although its fine the discription clearly states theres a storage case. This storage case was not recieved and the supplier is stating that there isn't one.

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