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payment

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payment
Sep 12, 2012 10:24 PM

i sold my first item.. on my selling history the payment has a hourglass symbol. when i move my mouse over it it says 'payment was initiatied on 12 sept 2012 and is being processed though paypal' what does this mean?
i log into paypal and there's no money there, and no transaction for me to claim the money.
i checked that ebay was connected to the right paypal account and it is. now i don't know what to do. any ideas? thanks

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(1 of 2)
payment
Sep 12, 2012 10:24 PM

i sold my first item.. on my selling history the payment has a hourglass symbol. when i move my mouse over it it says 'payment was initiatied on 12 sept 2012 and is being processed though paypal' what does this mean?
i log into paypal and there's no money there, and no transaction for me to claim the money.
i checked that ebay was connected to the right paypal account and it is. now i don't know what to do. any ideas? thanks

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(2 of 2)
Re: payment
Sep 12, 2012 10:26 PM

Hi,

 

Payment goes to the email address you entered on the selling form.  To check, click on 'sell similar' alongside the item and go to the payments section to look, then press the 'back' button.

 

If it's a valid address not registered in PayPal, you can add and confirm it via the Profiles tab in your account.  Payment shoudl then come through.

 

If there's a typing error, the buyer will have the option to 'cancel' the payment.  You can then use the 'request money' tab in PayPal to send them an invoice. Select 'goods' and enter the item number and title.

 

 

 

 


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