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i have offered a refund to a buyer that was not happy with item i sold, that was 3 weeks ago
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i have offered a refund to a buyer that was not happy with item i sold, that was 3 weeks ago

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dovedaledelights (283 ) View Listings
dovedaledelights
(1 of 2)
i have offered a refund to a buyer that was not happy with item i sold, that was 3 weeks ago
Oct 9, 2012 08:57 PM

how long should i wait for my item to be returned before issuing a refund
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dovedaledelights (283 ) View Listings
dovedaledelights
(1 of 2)
i have offered a refund to a buyer that was not happy with item i sold, that was 3 weeks ago
Oct 9, 2012 08:57 PM

how long should i wait for my item to be returned before issuing a refund

1 person has this question.
cackle_frodo (1166 ) View Listings
cackle_frodo
 
(2 of 2)
Re: i have offered a refund to a buyer that was not happy with item i sold, that was 3 weeks ago
Oct 9, 2012 08:59 PM

Hi,

 

The ball is in the buyer's court.  Don't refund until the item has been returned to you.

 

They have 45 days from making payment to open a dispute via the Resolution Centre.  If they do, then you can reiterate your request for them to return for a full refund.

 


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