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items sent to wrong person
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items sent to wrong person

Original Question
ptmt6750 (69 ) View Listings
ptmt6750
(1 of 3)
items sent to wrong person
Sep 19, 2012 04:47 PM

I have sent the wrong parcels to the wrong people by mistake whats the best/cheapest  way of rectifying this?
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ptmt6750 (69 ) View Listings
ptmt6750
(1 of 3)
items sent to wrong person
Sep 19, 2012 04:47 PM

I have sent the wrong parcels to the wrong people by mistake whats the best/cheapest  way of rectifying this?

1 person has this question.
norseway53 (Private) View Listings
norseway53
 
(2 of 3)
Re: items sent to wrong person
Sep 19, 2012 04:53 PM

They should return the items to you at your expense.  You then repost to the correct buyers at your expense.

 

Under no circumstances give one buyer another person's name/address, maintain confidentiality.


________________ I bid, I win, I pay - you deliver

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plum993 (423 ) View Listings
plum993
 
(3 of 3)
Re: items sent to wrong person
Sep 19, 2012 04:54 PM

Give each one a ring explaining the error,and apologise, asking them if they would kindly return the items to you, and you will immediately reimburse the postage costs on there return.

 

Dont get them to send on to each other as you would loose seller protection if they didnt arrive,having involved a 3rd party.

 

Get there numbers by filling in this ebay form.http://www.ebay.co.uk/sch/ebayadvsearch?_sofindtype=9


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