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What happens now?

(1 of 2)
What happens now?
Oct 27, 2012 04:11 AM

A person has won an item and now are saying they forgot it was collection only?

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(1 of 2)
What happens now?
Oct 27, 2012 04:11 AM

A person has won an item and now are saying they forgot it was collection only?

1 person has this question.
(2 of 2)
Re: What happens now?
Oct 27, 2012 04:57 AM

Hi,

Open an unpaid case after 4 days and close 4 days later. Don't close in the meantime, on a promise to pay.

They will get a strike, you get your fees back, and they are unable to leave you feedback:

http://res.ebay.co.uk/ws/eBayISAPI.dll?ResolutionCenter
Add them to your blocked bidders list here:

http://offer.ebay.co.uk/ws/eBayISAPI.dll?BidderBlockLogin

Set your prefs to block bidders with 2 or more strikes here:

http://offer.ebay.co.uk/ws/eBayISAPI.dll?BuyerBlockPreferences

NEVER send a non-payer a mutual cancellation request, as they can refuse it, and you lose your fees, and they can leave you feedback.

As a seller, you can't leave negative feedback, or negative comments, so leave no feedback at all.

You have to complete the above before relisting, or offering a second chance, because if they pay in the meantime, you could end up with 2 buyers, both able to leave you feedback, and only 1 item!


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