evening guys ,ive been left neutral feedback by a buyer ,however they have left a positive comment.: Answer Centre: Community

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evening guys ,ive been left neutral feedback by a buyer ,however they have left a positive comment.

Sep 19, 2012 07:35 PM

evening ,ive been left neutral feedback ,however the buyer has actually left a very positive comment.the buyer seems new to ebay is it possible they have pressed a wrong button for example.i have checked up on ebay about this ,but im still abit confused.any advice would be welcome .thanks

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dollipoppies (866

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Re: evening guys ,ive been left neutral feedback by a buyer ,however they have left a positive comment.

Sep 19, 2012 07:42 PM

You can send a feedback revision form to the buyer.

better still , ring customer support , or send this form and ask for removal.

Ebay will see its a mistake and should remove it for you.

http://contact.ebay.co.uk/ws/eBayISAPI.dll?ContactUs&wftype=2017&rcode=FB%25P10049&subject=Feedback%20Abuse&bcrumb=%20Home%20%3E%20Help%20%3E%C2%A0Membership%20%26%20account%C2%A0%3E%C2%A0Rules%20%26%20policies%C2%A0%3E%C2%A0Feedback%20abuse&instruction=&exp

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dougal69stephen (229

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Re: evening guys ,ive been left neutral feedback by a buyer ,however they have left a positive comment.

Sep 19, 2012 07:47 PM

thanks dollipoppies ill get on with that.

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evening guys ,ive been left neutral feedback by a buyer ,however they have left a positive comment.

evening guys ,ive been left neutral feedback by a buyer ,however they have left a positive comment.