Skip to main content

Community

 >

Answer Centre

 >

Selling on eBay

>

How do we contact ebay, if we wish to report a seller who is blatantly trying to defraud buyers
Welcome Guest

How do we contact ebay, if we wish to report a seller who is blatantly trying to defraud buyers

Original Question
hugh131044 (162 ) View Listings
hugh131044
(1 of 3)
How do we contact ebay, if we wish to report a seller who is blatantly trying to defraud buyers
Oct 7, 2012 08:12 PM

There is an ebay seller who is deliberately send out an inferior product to the one described and shown in his listing and then trying to mislead the buyer by saying it is a newer & better model.

 

Whilst he did refund my money, I still lost out on the return postage. Reading his reviews it appears that I am not the only one he has done this too. 

 

Should ebay not take action against this kind of fraudulent behaviour
The help content goes in here!
hugh131044 (162 ) View Listings
hugh131044
(1 of 3)
How do we contact ebay, if we wish to report a seller who is blatantly trying to defraud buyers
Oct 7, 2012 08:12 PM

There is an ebay seller who is deliberately send out an inferior product to the one described and shown in his listing and then trying to mislead the buyer by saying it is a newer & better model.

 

Whilst he did refund my money, I still lost out on the return postage. Reading his reviews it appears that I am not the only one he has done this too. 

 

Should ebay not take action against this kind of fraudulent behaviour

1 person has this question.
cackle_frodo (1166 ) View Listings
cackle_frodo
 
(2 of 3)
Re: How do we contact ebay, if we wish to report a seller who is blatantly trying to defraud buyers
Oct 7, 2012 11:11 PM

Hi,

 

There is a 'report' link top right of description on listings.

 

You can  also contact eBay direct:

http://ocs.ebay.co.uk/ws/eBayISAPI.dll?ContactCS&ref=1&topicrelid=5007580130&sid=5243536259&convId=0&ContactCsResultsPage=true

 

As they registered UK Business you can also report to their local Trading Standards.

 

 

 

 

 

 


extr51.png (6395 bytes)

Want to improve your responding ? Click on the LOGO

Answer Resolves question
Is this answer useful?
hugh131044 (162 ) View Listings
hugh131044
(3 of 3)
Re: How do we contact ebay, if we wish to report a seller who is blatantly trying to defraud buyers
Oct 8, 2012 08:41 AM

Thank you for your comment crackle_frodo.

 

However I have tried this avenue, but the selection options offered are NOT appropriate in this instance, hence maybe are directed to the wrong person or department.

 

Is there no DIRECT complains channel, for items areas of concern that do not fit into the slots that ebay as provided ?

Is this answer useful?
To the top