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buyer says he has updtaed address but does not show on paypal or ebay?

(1 of 4)
buyer says he has updtaed address but does not show on paypal or ebay?
Oct 1, 2012 06:01 PM

as above, his postcode was wrong, so i told him to update. but paypal is still showing his old one.

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(1 of 4)
buyer says he has updtaed address but does not show on paypal or ebay?
Oct 1, 2012 06:01 PM

as above, his postcode was wrong, so i told him to update. but paypal is still showing his old one.

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(2 of 4)
Re: buyer says he has updtaed address but does not show on paypal or ebay?
Oct 1, 2012 06:13 PM

I presume you refunded him before he made the change, and then he re-paid?

 

If that is what happened then he needs to telephone paypal and tell them their systems aren't working.

 

Paypal seem to like using old addresses, although they deny that this can happen.


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(3 of 4)
Re: buyer says he has updtaed address but does not show on paypal or ebay?
Oct 1, 2012 06:15 PM

i had a feeling i shall refund him and make him pay again. should this work?

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(4 of 4)
Re: buyer says he has updtaed address but does not show on paypal or ebay?
Oct 1, 2012 06:22 PM

If you have the buyers address then enter it into the RM postcode finder to find the correct one,see here,http://www.royalmail.com/postcode-finder-sme


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