Re: A buyer has contacted me saying they entered an £11 max bid, but then they won the item at £40 and is refusing to pay. Is this possible?
Oct 28, 2012 11:27 PM
It's possible they made an error when they placed their max. bid e.g. put a dot in wrong place or an extra zero i.e. £110.
Open an Unpaid Item Dispute 4 days after listing end in order to get your final value fee refunded, so the buyer gets a strike on their account and so feedback can't be exchanged. Details of the process here: