Original Question
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buyer brought item off me , i sent it to address which was on invoice at time of paying.since then the buyer has given a new address to ebay and said she has not received the goods. She is asking for a refund by end of today. I said i would be getting in touch with Royal Mail to recover a refund for item.I put my address on back of pkg. to be returned if not received, i have not recived it back uyet.Please advise what i can do
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