UK eBay Community

Resolved! Waiting over 10 weeks and counting for eBay to acknowledge my complaint and offer a refund.

KEF Coda 9.2 Floor standing speakers£75.00 Item subtotalSold on: 9 JanYou marked as paid a) I listed the above item for sale in the UK, stating collection only late 2023 b) Some guy from Poland buys the item. c) I contact him and he informs me he mad...

Need - Help regarding a buyer

Hi Everyone, I hope you can help me. I sold an item to a buyer 3 Weeks ago, I posted it at my post office which cost me £5 more to send at almost £10, lately I haven't had much time in order to get the true postage so I thought id get on with it. So ...

Resolved! Seller using different courier after purchase went through

Hello, I bought an item with £12 DPD next day shipping but when I received the dispatch notification, they provided a royal mail tracking number instead. I assume this means they are using a different courier instead without my consent. I would like ...

eBay Marketing Programme

Can anyone shed any light on the recent marketing programme comms https://pages.ebay.co.uk/promote-your-listings/terms/b2c/ it looked to go live 19th March which has co-incided with an obvious sustained drop in sales is there something new that all s...

Cannot print out DPD shipping label seeing this: ‘Something is wrong. Please try again later.’

Hi, I'm trying to print out a shipping label for some sneakers I just sold using the authentication process but I just get this error message. 'Something is wrong. Please try again later.' I have tried both on mobile app and via desktop browsers. Any...

Buyer decides to much hassle to do a return then leaves neutral feedback

I sent a incorrect item to a buyer , I did not know there was a problem until I read the feedback he left me . Contacted Ebay to request removal which surprise surprise did not agreed to . How much longer is Ebay going to allow a buyer to leave bad f...

Resolved! Goodnight everyone.

Goodnight to all.

My account is now above standred and the Ebay fees is taking still 6% for below standred,

My account is now above standred and the Ebay fees is taking still 6% for below standred,what can i do now because this fees is not worth me now.Thanks

Resolved! One Word....

'Sausages'. Do carry on.:-)

Paid return postage when my item was recalled

I bought 2 batteries ,eBay messaged to say they were dangerous and should be sent back ,the listing was removed .I paid the return postage because I put I changed my mind because there was no other option .

Photos

All was fine yesterday.Quite suddenly when I click to see an item on offer, I dont get the main photo of it. I get a large empty square with a small blue square in the middle with a question mark in it. I do see the column of small photos on the left...

Having trouble completing on payment page. Saying browser not supported so it wont continue to the p

Having trouble completing payment, saying browser not supported, and wont go through to paypal stage ? What is wrong with it, it has been working fine with no issues, can any one help

Shippinng

buyer wanted to collect and has paid excluding shippingnow changed mind and wants shippinghow do I invoice/get payment

It's 2024 and buyers are still getting away with not paying for items!

It's 2024 and buyers are still going unpunished for not paying for items. I thought eBay were introducing measures to curb this? When I make an offer for something it immediately asks me what payment option i'd like to use but this doesn't seem to be...

Resolved! Question regarding selling stamps

Can someone please tell me (please note that I have just created this account as a posting ID, it's not my "real" account) if it is legal to sell stamps on Ebay and also if I would look like a scammer selling fakes. I ask this because of the followin...

Won an auction and seller needs my mobile number

He needs it for the courier. How do I give it to him as ebay prevents the message from being sent?Cheers Lee

Defective item

Bought an item which was defective. The seller initially was helpful in trying to resolve the issue then was no responsive for a time.We have agreed that due to the item being defective the seller would give a refund but as he doesn't want the defect...

Sales Downfall in March 2024

I wonder if anyone else noticed a sudden downfall in sales. Sales are non existent in March however January and February were reasonabley good months. Please share your thoughts!

Fed up with UK based sellers shipping from China!

It's getting more and more frustrating having to determine whether items are actually UK based or not.So many sellers who have a UK based address are shipping from China. It's a painstaking process to go through.Some are easier than others to identif...

Resolved! Can't verify my age with American Express

I'm trying to buy some cutlery and I got asked to verify my age by entering a credit card. I use an American Express credit card for all my ebay transactions, but I went ahead and reentered my details. It tells me 'A debit card can't be used to verif...

Chinese Sellers with UK addresses?

how come there is at present so many Chinese sellers on here who are allowed to put their despatch location as here in the UK? I've found loads of items which are undercutting most UK sellers and they all show their location as in the UK but then hav...

Has eBay stopped caring about Chinese sellers lying about location? ?

Seriously, I ordered a (cheap, small) item that was supposed to be shipped locally.After a week of being given a (local) tracking number and just after my package showed up at an international airport (anything shipped tracked will show up at a local...

Ebay closed a refund case for parts that did not fit without any explanation

I brought some clutch plates but the parts were poorly made and did not fit. the seller ignored my messages so I opened a refund case. Ebay promptly closed it without any explanation and I cant appeal. No way ot contact ebay to ask for explanation. S...

Resolved! Gifs, pics and graphics

Now that we’re legitimate again, we could use a place for folk to post pics, graphics and animations that they’d like others to see. And this could be the very place. There’s only one rule. . . . . . don’t break any of the rules. Happy posting!

Two factor to land line not working.

Hi, asking for a friend who cannot login as the two factor is not being sent to the landline. Anyone know any issues with land line via two factor? SJT369

Seller selling out of ebay rules and not as described when it arrived and refused a refund

Seller selling outside of eBay rules so doesn't pay fees and bike not as described.

Sold items tab !

hi , the pic above is what appears when I click the my sold items tab, via selling tab , phone has been reset, app deleted and reinstalled. Any ideas ??

Trouble getting a refund

I ordered a car part from a seller, it stated it accepted returns so unsure if it was the right part I ordered it and it arrived. It wasn't the right part so I requested to return it, they sent the label, I got in touch with parcel force and the post...

Purchase less than 6 months old. Now not working.

Bought LED lights in Dec 2023, installed and stuck in position. Remote control stopped working, changed battery, still not working. Seller not responding, can't find any option to ask ebay to step in.

Seller ignoring

How do I report a seller who offered 12 months warranty on a mobile fone, and refuses to respond to any messages I send......please don't tell me to contact citizens advice, the number of people on here who have done this and been told you've no chan...

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