UK eBay Community

Receiving of unsolicited items

I have received an item of clothing from where and who I have no idea !! The sender's reference number on the label doesn't register anywhere within e-Bay nor his name so I am stumped as to who to send my query to ? Am I allowed to give it to a chari...

Disgusted at eBay's response to buyers lies on my feedback

I have been advertising, via auction, coins to include new silver one ounce Brittanias. Up to now, buyers have been purchasing and giving positive feedback in every case. I now have had negative feedback from a buyer moss1952 which has distroyed my r...

Resolved! Gifs, pics and graphics

Now that we’re legitimate again, we could use a place for folk to post pics, graphics and animations that they’d like others to see. And this could be the very place. There’s only one rule. . . . . . don’t break any of the rules. Happy posting!

Why do EBay always side with the buyers?

I sell my own stuff which I have collected over the years. I always state the itemsare used and describe the condition and add plenty of photos. I do not accept returns because of the way I list the items in depth. However I have a buyer who is claim...

Charged twice for postage

Hi, I know this has been covered some while ago but it's happened to me now that eBay have done away with sellers fees for selling clothes. This will actually help as there can be no confusion in reckoning for fees. I sold three items that came to a ...

Why am I getting pressured to change from private seller to buisness

I am disabled, I sell on average less than ten items a month. No set particular item as most surplus to my requirements or I have bought and decided to sell on for a small profit ie a second hand item etc.I haven't had any issues since I came to ebay...

Nectar Unlinked

For some reason my nectar was card unlinked from my eBay account without my knowledge. I've made numerous purchases since and I would like the points missed to be added. I've only recently noticed this. It happened sometime after 13 March. How can th...

Possibly overcharging on postage citing ' ethically sourced ' materials.

Hi there, so I've found an Ebay seller selling ethically sourced handmade Mexican tiles which are great. Tiles range from around 1.79 each with postage listed at £0.95 then £0.50 per tile via Royal mail 48. I had to make a few clicks to find out the ...

ebay refunded buyer for non delivery, post office say it was delivered

Ebay refunded the buyer for an item as they said it hadn't been delivered. I put in a claim to the Post Office and they sent me proof that the item was delivered so they won't pay out either. I can't see any way on ebay to pursue this, as they have c...

Unfair review

My buyers parcel was delivered to her immediate neighbour and a card left for her to that effect. On tracking the item, this was confirmed but as the buyer says she has been unable to retrieve this from her neighbour, eBay have reviewed the case and ...

Zero Fees bonanza and miss information

Well the amazing offer for selling for zero fees finished on the 15th and I sold loads of things I would have otherwise either not sold or sold via other avenues (bullion dealers).Normally it would be come across something in my hoarders organised of...

Resolved! One Word....

'Sausages'. Do carry on.:-)

Seller refused to accept returned item from courier, return was returned back to me !

Hi All, I returned a faulty item value £8.99 to the seller, ebay arranged the postage and refund, but, when the return was delivered to the seller they refused to receive the package! it has today been returned to me unopened as I sent it. Now I have...

Orders may contain incorrect shipping address

I'm guessing most of you will have received the above message this morning from eBay, what a shambles!So orders sent from the 7th might have had incorrect shipping addresses! As luck would have it (or not) my shop was closed for most of this month du...

80% off Final Value Fees not working?

Anyone else noticed this isn’t counting down correctly from 100 in the seller account? I’ve ended and relisted around 80 items and its only showing 40 items from the promotion have been used. Pre owned clothes are now excluded from the promotion but ...

Newly listed items

Any idea why I suddenly cannot see a saved sellers newly listed items when she is a seller I've followed for years and she has confirmed she is still listing daily?

Evri price rises April '24

So true to form Evri have sprung a price rise without any forewarning. Although to be expected why the hell doesn't this company pre-warn so that all businesses & users can adjust their P&P accordingly. All listings now to be revised as I have never ...

If I Close My Shop Down Will I Be Able To Keep My Feedback

Hi,I have had a basic shop for some time now but I have only been making enough money to pay for the fees each month. I still want to sell under the same Ebay user ID but as I am a registered business seller but I am not selling very much I feel that...

Resolved! Feedback removal

Does anyone actually get a reponse from Ebay after you contact them to request a feedback removal. Or do you have to chase them up to actually do something. I have reported a few neutral feedbacks and heard nothing ?

Bulk postage

How can you reduce costs for seller by sending multiple items and then amend postage so it covers bulk package.

delivery note contains my buyer registration address?

Hi all Apologies if this was discussed somewhere already but I tried to find something related to it and cannot find anything. I ordered some stuff on ebay from a seller and had it delivered, so far so good. However they added a Order/delivery note w...

Is it possible to use the same bank account on more than one ebay account?

I am sure I read somewhere that it is not currently possible setup a new account and to use the same bank account from my current account? Has anyone tried recently?

Sales Downfall in March 2024

I wonder if anyone else noticed a sudden downfall in sales. Sales are non existent in March however January and February were reasonabley good months. Please share your thoughts!

Charged twice for postage

Hi, I know this has been covered some while ago but it's happened to me now that eBay have done away with sellers fees for selling clothes. This will actually help as there can be no confusion in reckoning for fees. I sold three items that came to a ...

Good morning all :)

In case I aint around tomorrow

Resolved! VAT on exports

The policy of including VAT (sales tax) in the listed price is causing the buyer to pay tax twice. He is paying UK VAT which is not required and is also paying tax when the item is imported. This prictice makes the goods too expencive so E bay need t...

surveys

Has anyone completed one of the surveys offering a prize for £2 [ ipad, cooking ware.] and if so are they genuine.

Battery listing removed.

I have been selling rechargeable 14500 batteries on Ebay for some time but they have removed the listing and told all previous buyers to stop using them immediately for safety reasons. I couldn't understand why but Ebay gave me a reason. No buyers sh...

hi is there a tele number where i can talk to ebay direct uk

hi all is there a uk Ebay number where i can talk to a human

RETURNS for fashion/clothing retailers (but other categories please chime in)

This post has been on my mind for a while. I'd love an open discussion. My returns rate is currently a shocking 13.8%. It has climbed steadily from 9-10% over the last 3 years. Prior to COVID I had been at under 10% for years. This coincides with a d...

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