UK eBay Community

Tracing an item to repurchase

Please can you advise what item and seller this receipt applies to, as I would like to repurchase it.Thank youO*01-09082-98455

Buyer raises bogus refund claim. eBay chasing me. Buyer reported. How long until resolution?

Garmin Forerunner 30 GPS Running WatchDate sold 15 Apr 2024Date buyer paid 15 Apr 2024Delivery Date 19 Apr 2024Request amount £25.00On hold amount £25.00Held from payouts until the request is complete. I will start this by saying I just posted anothe...

Vinted have updated their T & C's with regard to HMRC

Sent under cover of an email 22nd April: "2.8.3.To report your earnings and taxpayer informationIf you reach a certain amount of sales or earnings, we are obliged to collect and report your earnings and taxpayer information to HM Revenue & Customs (H...

Global Shipping Programme woes (GSP)

Dear fellow sellers, I am writing this message in the hopes that other sellers have also experienced a similar problem with the GSP. I have items enrolled in the GSP, offered and managed by eBay and it is third-party logistics. Unfortunately, it seem...

Resolved! Seller using different courier after purchase went through

Hello, I bought an item with £12 DPD next day shipping but when I received the dispatch notification, they provided a royal mail tracking number instead. I assume this means they are using a different courier instead without my consent. I would like ...

Problem with adding American stakeholders onto ebay account

Anyone had any problems before with the following? We have a number of different directors. Ebay has requested I upload each of their details on the account. 3 have been done as they work in the UK so I can add their National Insurance number... We h...

I cant cancel a started return on ebay

I am trying to cancel a part processed return but e bay says it can do it due to technical issue ....it has said this for 2 days so not just a temporary blip ..can anyone enlighten me

eBay nagging continually and much too early for feedback.

I got yet another email from eBay this morning, nagging me to leave feedback. I HAVE LEFT FEEDBACK FOR EVERY SINGLE ITEM THAT HAS ARRIVED. The remaining 4 items have either been held up by the maniacs in the Post Office in my area's sorting office or...

Selling

Return itam as not turn up and I can't fine the abb on the app as not working again what can I do

eBays new "most relevant first" feedback default

Hi, does anyone else think eBays new default view for feedback is entirely unfair and flawed. I had a customer purchase an item back in august last year on my main account and wrote a long paragraph in neutral feedback format claiming they did not be...

Item sent Evri incorret payment

I have just sent a package by evri but made a mistake with postage amount how can I rectify this I have messaged my buyer

Selling a motorbike

I'm selling my motorbike here https://www.ebay.co.uk/itm/305520097358 but when I search for the bike, as if I was a potential customer browsing, it doesn't come up. For example, if I search for BMW R1200 GS with a price parameter of £8k to £9k, other...

I dont trust the seller

Hello. I bought an item that came late and also does not work. The seller says NO RETURN but I tell him it's not working. I ask ebay to get involved and now the man saying he will put a claim in against me and charge me for postage for sending it bac...

Seller ignoring

How do I report a seller who offered 12 months warranty on a mobile fone, and refuses to respond to any messages I send......please don't tell me to contact citizens advice, the number of people on here who have done this and been told you've no chan...

eBay Theft or Glitch ??

I sold an item and facilitated collection by buyer who had paid through eBay. Just by chance I checked the list of my sold items a number of days later and noted that the same item was showing cancelled. Without making any contact with me eBay had ca...

Trouble getting a refund

I ordered a car part from a seller, it stated it accepted returns so unsure if it was the right part I ordered it and it arrived. It wasn't the right part so I requested to return it, they sent the label, I got in touch with parcel force and the post...

Photos

All was fine yesterday.Quite suddenly when I click to see an item on offer, I dont get the main photo of it. I get a large empty square with a small blue square in the middle with a question mark in it. I do see the column of small photos on the left...

Resolved! One Word....

'Sausages'. Do carry on.:-)

Ebay closed a refund case for parts that did not fit without any explanation

I brought some clutch plates but the parts were poorly made and did not fit. the seller ignored my messages so I opened a refund case. Ebay promptly closed it without any explanation and I cant appeal. No way ot contact ebay to ask for explanation. S...

My account is now above standred and the Ebay fees is taking still 6% for below standred,

My account is now above standred and the Ebay fees is taking still 6% for below standred,what can i do now because this fees is not worth me now.Thanks

Resolved! Waiting over 10 weeks and counting for eBay to acknowledge my complaint and offer a refund.

KEF Coda 9.2 Floor standing speakers£75.00 Item subtotalSold on: 9 JanYou marked as paid a) I listed the above item for sale in the UK, stating collection only late 2023 b) Some guy from Poland buys the item. c) I contact him and he informs me he mad...

Good morning all :)

In case I aint around tomorrow

Verify debit card

For some reason eBay can’t seem to verify my debit card, they say there is a block on it by my bank, have spoken to bank and they say this in not the case and there is no problem with my card. What to do? Have tried contacting an agent but get that s...

Paid return postage when my item was recalled

I bought 2 batteries ,eBay messaged to say they were dangerous and should be sent back ,the listing was removed .I paid the return postage because I put I changed my mind because there was no other option .

Won an auction and seller needs my mobile number

He needs it for the courier. How do I give it to him as ebay prevents the message from being sent?Cheers Lee

Having trouble completing on payment page. Saying browser not supported so it wont continue to the p

Having trouble completing payment, saying browser not supported, and wont go through to paypal stage ? What is wrong with it, it has been working fine with no issues, can any one help

Auto paid removal

How to remove or disable the option of autopaid on offers you made for a seller ... it's absolutely an the worse option in all ebay .... I am thinking seriously stop making offers if these option still active .... please how can I disable it or remov...

Orders may contain incorrect shipping address

I'm guessing most of you will have received the above message this morning from eBay, what a shambles!So orders sent from the 7th might have had incorrect shipping addresses! As luck would have it (or not) my shop was closed for most of this month du...

Subject: Urgent: Delivery Address Error - Items Delivered to Old Address

Dear eBay Support Team,I hope this email finds you well. I am writing to urgently address a significant issue with a recent order I placed through eBay. Unfortunately, despite having updated my delivery address, all items were mistakenly shipped to m...

Not Able to View Sold Items on Ebay app

Hi, I am not able to view my sold items on my Ebay mobile app.I get java.io. IOException on the screen instead. Have the same on 2 mobiles, 1 tablet. I've tried clearing the cache, un-installing the app and re-installing and signing back in.Phone is ...

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Resolved! Seller using different courier after purchase went through

Resolved! One Word....

Resolved! Waiting over 10 weeks and counting for eBay to acknowledge my complaint and offer a refund.

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