UK eBay Community

st. johns ambulance boer war cap

Dear all, i'm trying to trace this item that was sold on ebay in about 2012 - 2014- i believe it was bought off antiques shop in the cotswold. any information would be appreciated.kind regards (p)

Buyer's protection

How do I get contract resolution. Company won't respond to emails

Inadequate packaging resulted in empty ruptured packaging being delivered - how to escalate

Hi, I purchased a PlayStation 1 game which was shipped to me in a cardboard-backed A4 envelope. The envelope arrived without its contents, having ruptured and spilled its contents before reaching me. Royal Mail delivered the envelope in a sealed plas...

ALL NEW Competition Thread...Last Post WINS ;-)

Well..... it couldnt be lost forever could it ! So its back... all singing, all dancing... no farting allowed... May the dirtiest player win I am first... I WILL BE LAST

listing problem

I am trying to list a product,i have filled in all relavent info,when i list it comes back with item specifics not correct,it is correct,tryed to get ebay to help but they don't,any ideas

Selling rim

Hi I sold the rim, but the buyer told that the rim have some rust marks. I checked the photo what he send that what he received, I have the photo what I sold they are completely different rim what he wanted to send me back.please deal with this.

RETURNS for fashion/clothing retailers (but other categories please chime in)

This post has been on my mind for a while. I'd love an open discussion. My returns rate is currently a shocking 13.8%. It has climbed steadily from 9-10% over the last 3 years. Prior to COVID I had been at under 10% for years. This coincides with a d...

Can't expand images to full screen

Seems I've lost the expand (full screen) button from the top right of an image and you can only use the mouse magnifier to zoom images. That's pants, please put the expand button back ebay.

Cancel part of order

A buyer as bought 3 items from me and paid for all as 1 order, theynow want to cancel 1 of the item can this be done or do I have to cancel all the order

Inserting adverts stops working after the firt one or two insertions

The above problem has been happening on and off for a few weeks but is becoming more frequent. I have tried clearing cookies and cache, I have tried chrome, firefox and Edge but all have the same problem. Anyone any ideas? Mal

Why am I getting pressured to change from private seller to buisness

I am disabled, I sell on average less than ten items a month. No set particular item as most surplus to my requirements or I have bought and decided to sell on for a small profit ie a second hand item etc.I haven't had any issues since I came to ebay...

Fraudulent returns

So in the last couple of months I sold quite a lot of phones and I had a small supply of brand new sealed phones. With these, I've had a nightmare on eBay. Some of them were bought by genuine buyers but around half were by fraudulent buyers. They wou...

Ive noticed yet another ebay fee lately refreshing Items for sale.

Ive noticed yet another ebay fee lately refreshing Items for sale. Not only does ebay want a higher cut where nothing sells unless you pay a higher promotion rate and then they take 20% not 13% . Anything below the added 6-7% and nothing sells. NOW t...

HOW TO EMPTY RECYCLE BIN ? ?

I HAVE DELETED UNWANTED MESSAGES TO THE RECYCLE BIN . HOW DO I COMPLETELY EMPTY THE RECYCE BIN ? ? REGARDS

Posting

I give myself three days to post my items but randomly ebay change it so that I need to dispatch it the same day the buyer purchased it. That's not always possible so then I get a dispatch overdue notice. Anybody know why they do this?

Classified advert

I have a classic car for sale. A buyer offered the lowest 'buy' price.....didn't pay but now I can't get the advert to go back on without paying again?I have time left on it 30 day advert)How can I sort this as ebay are NO help whatsoever.....

Good morning all :)

In case I aint around tomorrow

Evri Claim

I received a message from a buyer saying that his goods could not be delivered because they had been damaged at the point of delivery . I checked tracking and indeed, this was the case.I asked him to start a refund through ebay which i responded to a...

Customs duty France to UK - Will Colissimo contact me so I can pay?

Hi - I just bought an item on eBay from a seller in France. I can see in eBay that it is held us/ not being delivered as there is UK customs duty to pay. But I have had no message from the courier Colissimo - will they contact me and and I will pay t...

Feedback

A buyer has left negative feedback for not replying to a message which was not received by the seller.Ebay has messaged to say:Unfortunately we won’t be able to remove this comment because it doesn’t violate any of our Feedback policies.Suggestions p...

How many sellers are closing their shops or running down their account in 2024?

We have been a seller on here over a couple of our accounts for many years now. Over this time we have seen a reduction in sales from a max of £13k pcm to £60 pcm. We have been through mass seller culls, more and more control over the seller/buyer re...

I bought a pair off fake shoes and reported eBay

I bought a fake and reported eBay. Item delivered on 15th April 2024 When said bought made an offer which was accepted. When having second thoughts eBay automatically deducted the money. Arrived, and immediately contacted eBay as fake and was upheld....

Item sold over 2mths ago

Hi I sold a Hallmarked 9ct gold bracelet on the 11th Feb buyer received it on the 13th Feb.she sent me a message yesterday 17th April saying it was fake what do I do

Selling motorcycle advert

Hi, I have set up an advert to sell my motorcycle and posted last night, it seems to have set up 5 adverts and wants to charge me 100 pounds, I only need on advert at 20, I cannot understand why it has done this

Using tracked Royal Mail 24/48 for the first time

Once I purchase the postage label from eBay with Royal Mail tracked 24 or 48 as the selected postage service, what happens next? Does a postman come to collect my item without me having to do anything else? And what's the difference between tracked 2...

Item not received from feb 3rd

I ordered items totalling £40 on the 3rd feb. Didn't receive the item & the seller hasn't replied to any messages. EBay have now said the case is closed & I haven't received any money back. Can anyone advise me on what to do now?

Delete an error on Buyer Paid section

I currently have no sold items to send. Yet my app permanently says "Buyer paid - send now". And when I have one item to send, my app says I have 2 items to send now. How can I delete the unwanted "Send now" ?

Item stuck on Ebay phone app, but transaction completed on my home computer

I recently sold a motorcycle seat. The item has been paid for, posted and delivered to the buyer. On my home computer, the transaction is showing as being correctly completed, however the Ebay app on my mobile phone is stuck saying 'Paid -Post now' f...

Sellers selling fake items, why ebay lets them to do so?

Have recently come accross many listings that look fake and price suggests its fake item as well bellow to what they are worth, for example Phillip Plein jacket (mirror) , seller sells for £80 but can't find real one that is exact thing + price is of...

Welcome!

Your February 2024 Seller Update

What do new HMRC rules mean for selling on eBay?

Weekly Chat with the eBay Community Team

Community Mentor Programme

Featured Posts

Resolved! One Word....

Latest Announcements